Detroit Cuts Off Water to Thousands Who Have Past-Due Bills
It has been six weeks since the city turned off Nicole Hill’s water.
Dirty dishes are piled in the sink of her crowded kitchen, where the yellow-and-green linoleum floor is soiled and sticky. A small garbage can is filled with water from a neighbor, while a bigger one sits outside in the yard, where she hopes it will collect some rain. She’s developed an intricate recycling system of washing the dishes, cleaning the floor and flushing the toilet with the same water.
“It’s frightening, because you think this is something that only happens somewhere like Africa,” said Hill, a single mother who is studying homeland security at a local college. “But now I know what they’re going through — when I get somewhere there’s a water faucet, I drink until my stomach hurts.”
Hill is one of thousands of residents in Detroit who have had their water and sewer services turned off as part of a crackdown on customers who are behind on their bills. In April, the city set a target of cutting service to 3,000 customers a week who were more than $150 behind on their bills. In May, the water department sent out 46,000 warnings and cut off service to 4,531. The city says that cutting off water is the only way to get people to pay their bills as Detroit tries to emerge from bankruptcy — the utility is currently owed $90 million from customers, and nearly half the city’s 300,000 or so accounts are past due.
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