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Money Smart: Maid Service Investigation

KTLA investigates at Southern California company that parks vans in the Los Angeles area, promising two maids for $45. Some customers say they were harassed after they complained about the service.

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KTLA investigates a local company that parks vans in the Los Angeles area, promising two maids for under $50.
Pink vans that advertise a maid service are often parked in areas around Los Angeles.
But buyers beware: Clients tell KTLA that price might be too good to be true.
And clients said that when they made complaints to the company, they were harassed.
Glen Walker reports for the KTLA News at 10 p.m. on Nov. 4, 2013.

KTLA continues to investigate a local company that parks vans in the Los Angeles area, promising two maids for under $50.

Glen Walker reports.

KTLA has been investigating a local company that parks vans in the Los Angeles area, promising two maids for under $50.

maid-serv

Vans that advertise a maid service are often parked in areas of Los Angeles.

After two segments aired in which customers said the prices might be too good to be true, and stated they were harassed when they complained, KTLA received a flood of calls and emails from others who said they had used the service.

Customers said a man responded to their complaints to the company and promised to make their lives “hell.”

“We’re a nationwide company, and you’re going to get taught a good lesson,” stated one voicemail left for a client.

“I live to get you,” stated another voicemail in which the caller identifying himself as “Jonathan.”

Below are three voicemails that were provided to KTLA. WARNING: They contain graphic language.

Voicemail 1:


Voicemail 2:


Voicemail 3:


Money Smart
09/12/13

Money Smart: Maid Service Investigation

KTLA investigates a local company that parks vans in the Los Angeles area, promising two maids for under $50.

maids-van

Pink vans that advertise a maid service are often parked in areas around Los Angeles.

But buyers beware: Clients tell KTLA that price might be too good to be true.

And clients said that when they made complaints to the company, they were harassed.

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