More than 100,000 letters burned Tuesday morning when a big rig carrying mail caught fire after colliding with another big rig on the 57 Freeway.
The mail truck was headed from the U.S. Postal Service’s Santa Ana processing facility, which sorts through about 1 million pieces of mail a day.
The center processes mail from Orange County and parts of the San Gabriel Valley in Los Angeles County.
The mail on the truck was first class and none of it was certified, so there was no way to track whose mail burned, according to officials.
The truck was headed from the Santa Ana facility to the Ontario Airport when it crashed. The letters on the truck were going either out of state or out of the Southern California area, officials stated.
The crash, which was under investigation, forced an hours long closure of the 57 Freeway near Lambert Road, according to the California Highway Patrol’s traffic incident website.
Anyone who believed they had sent mail that may have been on the truck was asked to check with the recipient in the next couple of days.
The Postal Service said it would provide documentation that there was a fire, if needed.
Anyone who had something of value on the truck, such as a gift card, may apply for reimbursement. However, because none of the mail on the truck was insured, there was no guarantee anyone would be reimbursed.
For further information, customers can contact the Postal Service at 800-275-8777.
KTLA’s Chip Yost contributed to this article.