Twitter Accidentally Sent Password Reset Emails

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

Twitter mistakenly told thousands of users that their accounts had been hacked Monday night.


Twitter logo (Credit: CNN)

Emails sent from told the Twitter users that their accounts “may have been compromised by a website or service not associated with Twitter.” The email also instructed them to create a new password, saying that Twitter had proactively reset their login credentials.

Twitter confirmed Tuesday that those emails were sent by accident.

“We unintentionally sent some password reset notices tonight due to a system error,” said Twitter spokesman Jim Prosser. “We apologize to the affected users for the inconvenience.”

Prosser declined to comment about how many were affected, but thousands of Twitter users angrily tweeted about the incident Monday night.

“Thanks twitter for resetting my password for me. That’s very helpful and not at all annoying.. #Sarcasm,” wrote @TheRisenKnight.

Many of the affected users warned followers not to click on their links. Others thought the emails were part of a phishing scam.

The good news is there was no breach and the passwords were never actually reset.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.