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Walgreens Changes Policy After Woman Says She Was Forced to Use Men’s Restroom at Hollywood Store

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A woman walks past a Walgreens at the corner of Sunset and Vine in Hollywood on Jan. 15, 2013. (Credit: Kevork Djansezian / Getty Images)

A woman walks past a Walgreens at the corner of Sunset and Vine in Hollywood on Jan. 15, 2013. (Credit: Kevork Djansezian / Getty Images)

The Walgreens drugstore chain has adopted a companywide policy that allows people to use the bathroom that corresponds with their gender identity after a customer said she was discriminated against at a Hollywood store.

Jessie Meehan, who is not transgender, said she asked to use the restroom at a Walgreens on Sunset Boulevard after she spent about $20 on items there on her way to the LGBTQ Pride festival last year; a sales associate told her she could not use the women’s restroom because she looked like a man.

A store manager told her it was store policy to restrict access to a bathroom based on a customer’s appearance, although when she complained later, another manager said there was no such policy.

“I had to go so I didn’t put up much of a fight and used the stall while the men used the urinals next to me,” Meehan wrote in an email to Walgreens. “This in itself was very humiliating for me and I felt extremely uncomfortable.”

Read the full story on LATimes.com.