How to Help Those Affected by SoCal Brush Fires

Tesla Buyers Complain of Delays as Company Fails to Deliver Vehicles

Tesla Model S vehicles are parked outside a car dealership in Shanghai on March 17, 2015. (Credit: JOHANNES EISELE/AFP/Getty Images)

Tesla Model S vehicles are parked outside a car dealership in Shanghai on March 17, 2015. (Credit: JOHANNES EISELE/AFP/Getty Images)

There’s no doubt in Richard Lam’s mind: When he takes the wheel of his Tesla Model 3, he’ll be thrilled with it. “I hear that owners, once they get their cars, are very happy,” said Lam, 31, an electrical engineer from Diamond Bar.

Getting it is the problem. Lam has been waiting more than two months. He’s already paid Tesla for the highest-end Model 3 available, which costs $79,500. He’s paying principal and interest on his loan. But for now he’s left driving a 1999 Mustang, a loaner from his brother.

“I’m not very happy with the current situation,” he said.

He’s not alone. Complaints about Tesla taking people’s money while they wait weeks for the cars, often with no firm delivery dates, are all over Twitter, Facebook and the Tesla Motors Club user forum. Owners who try to contact delivery representatives say voicemail boxes are full, and calling around to different Tesla numbers yields conflicting information.

Read the full article on LATimes.com.