Mother Upset After Southwest Airlines Employee at O.C. Airport Mocks Daughter’s Name: Abcde
A mother is criticizing Southwest Airlines after an agent mocked the name of her 5-year-old daughter, Abcde.
Traci Redford said she and Abcde (pronounced AHB-sih-dee), who has epilepsy, were preboarding their flight home to El Paso when a gate agent at John Wayne Airport laughed at her daughter’s name.
The agent snapped a photo of the boarding pass and posted it on social media.
Redford said she asked the agent to stop making fun of her daughter. She learned about the social media post later, when someone sent it to her and told her they had notified Southwest about the mocking.