Closed captioning inquiries should be directed via phone to 323-460-5500 (option 6) or by filling out the below form.
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
Director of Engineering
5800 Sunset Blvd.
Los Angeles, California 90028
Phone: (323) 460-3895
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.