Closed captioning inquiries should be directed via phone to 323-460-5500 (option 6) or by filling out the below form:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
Director of Engineering
5800 Sunset Blvd.
Los Angeles, California 90028
Phone: (323) 460-3895
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.