Room Service Robot Delivers – No Tip Necessary

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Have you ever seen a robot deliver room service? Me either, until a few days ago!


Recently I was in Cupertino for Apple’s Spring Event and stayed at the Aloft Hotel near the company’s headquarters. This hotel chain caters to the tech crowd with cool features like an Apple TV in every room. It’s also one of five hotels in the U.S. with a room service robot from a company called Savioke.

No big deal – just a room service robot making his way down the hall

You order a drink or snack from the front desk and the robot – named A.L.O. Botlr – will deliver it to your room all by himself. I had to order an overpriced bottle of water to try it out!

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Ordering is still done with a human

I had so many questions about the process… but was especially curious to see how the little guy would knock on my door to let me know he was there. I captured the entire process on my cell phone camera and it was indeed it was a little sneak peek into the future.

Screen Shot 2016-03-24 at 5.06.01 AM

The company that makes the robot (which they call Relay) says it has completed over 13,000 autonomous deliveries since it launched. An Aloft spokesperson told Engadget that the robots aren’t meant to replace humans, just free them up to do more important tasks. If you want to see a similar robot in action, you can always book a stay at the Residence Inn near LAX.

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The robot summons the elevator wirelessly

In case you’re wondering, there is no tip necessary – but the robot does appreciate a Tweet with the hashtag #meetbotlr.

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