The coronavirus crisis is taxing New York City’s 911 system like never before. Operators pick up a new call every 15.5 seconds. Panicked voices tell of loved ones in declining health. There are multitudes of cardiac arrests and respiratory failures and others who call needing reassurance that a mere sneeze isn’t a sign they’ve been … Continue reading As pandemic hits NYC, 911 operators pick up a new call every 15.5 seconds