Security cameras are meant to make people feel safer in their homes, but one Calabasas family found the opposite to be the case after a hacker apparently seized control of their Ring security camera system on Wednesday and delivered disturbing messages.
Some of the comments were sexually explicit, said resident Tammy Sue Roberts, adding that the cameras were purchased and installed in recent weeks.
Ring has investigated the incident, the company said through a spokeswoman.
“We have no evidence of an unauthorized intrusion or compromise of Ring’s systems or network,” Ring said.
“Recently, we were made aware of an incident where malicious actors obtained some Ring users’ account credentials (e.g., username and password) from a separate, external, non-Ring service and reused them to log in to some Ring accounts. Unfortunately, when the same username and password is reused on multiple services, it’s possible for bad actors to gain access to many accounts,” the company added.
The “bad actors” had been blocked and affected users contacted, Ring said.