LAX’s New Pickup System Leaves Customers Frustrated

Local News
This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

As of Tuesday, travelers leaving LAX are required to board a shuttle or walk to a waiting area east of Terminal 1 to meet their taxi or ride app services.

Since the opening of this new area, airport officials say they’ve managed to streamline the process and reported a significant drop in wait times for shuttles as well as taxi and ride app services.

Travelers depart LAX on Nov. 3, 2019. (Credit: KTLA)
Travelers depart LAX on Nov. 3, 2019. (Credit: KTLA)

But LAX officials say cutting customer wait times during peak periods is still out of their control.

Carlos Saucedo reports for the KTLA 5 News at 5 on Nov. 3, 2019.

Most Popular

Latest News

More News

KTLA on Instagram

Instagram

KTLA on Facebook

KTLA on Twitter