A Southwest Airlines plane rolled off the end of a runway at the Hollywood Burbank Airport during a heavy rain while landing Thursday morning, according to the Federal Aviation Administration.
Flight 278, a Boeing 737-700 that originated in Oakland, was landing in Burbank shortly after 9 a.m. when it slid off the runway and came to a stop after hitting a barrier designed to catch airplanes that leave the runway, according to an FAA spokesman.
There were no reported injuries. The plane was carrying 112 passengers and five crew members, a Southwest Airlines spokesperson said.
Aerial video from Sky5 showed the plane had left scars in tile at the end of the runway where it came to a stop. Firefighters were seen helping passengers off the plane and taking luggage out of the aircraft.
The scene on the plane during landing was calm, according to passengers.
"We didn’t realize what was going on, it was that fast," said a passenger, Gary Scott. "It got very bumpy and I felt the front of the aircraft sink in a little bit ... and then it was like 'OK, were done.'"
Scott said he knew the plane had skidded off the runway when he saw mud splashing against the windows and the headlights from cars on the road behind the airport wall.
Passengers said the pilot warned them that the landing would be rough when they first boarded.
"We were primed for something to happen," Colette Carlson said, adding that she couldn't see outside during landing because of water covering her window, but she could feel that the plane was heading towards the end of the runway.
Clapping erupted on the plane after it came to a stop, passengers who were grateful to the pilot for his response said.
"It could have been a much grimmer circumstance," Carlson said.
Passengers said they were told to stay on the plane until responders checked that it was safe for them to leave.
The airline is refunding the cost of the passengers' roundtrip airfare and rebooking trips for those with connecting flights, a Southwest Airlines spokesperson said.
One of the airport’s runways was closed Thursday morning, but the airport remained open, and all airlines were operational, the airport wrote in a Twitter post.
At about 3:45 p.m., Southwest said it had resumed normal operations out for Burbank.
Around the time of the incident, visibility in the airport dropped to 1 mile. The area was experiencing heavy rain -- up to a half inch in an hour at one point, and a flood advisory is in effect for Los Angeles County, where the airport is located.
Over one six-hour span, the area received 1.66 inches of rain. Its monthly average is 2.4 inches.
— Moe Storch (@MoeStorch) December 6, 2018
— Robert K (@Robb138) December 6, 2018
Hollywood Burbank Airport remains open. All Terminal B gates remain open and Terminal A Gates A1-A5 remain open. Runway 8/26 has been closed due to the incident. Runway 15/33 remains operational. Please check your flight status with your airline.
— Hollywood Burbank ✈️ (@fly_BUR) December 6, 2018
We've resumed operations to/from BUR this afternoon. We remain focused on our Customers and Crew who were aboard Flight 278 from OAK; we're thankful there are no reported injuries among the 112 Customers and five Crewmembers.
— Southwest Airlines (@SouthwestAir) December 6, 2018