Thousand Oaks resident in monthslong dispute with Macy’s after trying to return luxury watch

Local news

Thousand Oaks resident Matt McNutt says he will never shop at Macy’s again after spending the last six months in a dispute with the retailer over returning a pricey luxury watch.

Macy’s said in statement to KTLA that they are unable to comment on ongoing litigation.

Kacey Montoya reports for the KTLA 5 News at 10 on March 19, 2021.

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