Uber’s New Year’s Eve Surge Pricing Outrages Some Passengers

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Uber issued plenty of advance warnings before New Year’s Eve, but that didn’t stop passengers from complaining about the ride-hailing app’s surge pricing — which sent fares skyrocketing in hot spots around the world.

Although taxi drivers in Los Angeles are not allowed to hike fares during peak demand, no similar rules apply to Uber and Lyft.

Uber tweeted several times in the run-up to New Year’s Eve, encouraging riders to split the cost with friends and run fare estimators in advance.

“Surge pricing shouldn’t be a surprise!” the company said on its blog.

Click here to read the full story on LATimes.com.


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